Order & Shipping Family Crest - Family Trees

SHIPPING & HANDLING

 

  All shipping costs are determined by size, weight and destination of the product ordered and the customer's 

  shipping preference and will be added to the final bill - most orders will be automatically shipped within the USA

  with USPS priority days (2-3 business days ) or FedEx Ground

 We do ship world wide - orders are usually shipped  via USPS or UPS Depending on you location, you can expect

 the delivery time may take between 5 to 30 business days  ( first class -priority- express )

 Within the US the current postal fees for shipping / handling will be added by check out.

 If you order more then one item and the shipping charge is less, a refund will be sent with your order. 

 ML Mural Art will make every effort to sent your package in a timely manner, but the USPS  / Carrier  /

 Custom is solely responsible for any delays that maybe experienced. 

We recommend to ask for a signature on all of your packages shipped by FedEx or USPS. We are not

responsible for lost or stolen packages if you do not ask for a signature, you are releasing us

automatically from any liability.

 

 

  For express or over night shipment there will be an increase of postage according the actual postal rates.

  Outside US or custom sizes please contact us for shipping rates - please allow 2 - 6 weeks for delivery.

International Buyers –

Please Note: Import duties, taxes, and charges are not included in the item price or shipping

cost. These charges are the buyer's responsibility.Please check with your country's customs office to determine

what these additional costs will be prior to bidding or buying.

 

 Please  contact  the artist about special orders. All prices listed are U.S. currency, subject to change without

 notice and do not include shipping fee. 

  NOTE: All shipping costs are determined by size, weight and destination of the product ordered and the

 customer's shipping preference and will be added to the final bill - 

  most orders will be automatically shipped within the USA with USPS or  FedEx ground  (2-4 business days )

 

 We do ship world wide - orders are usually shipped  via USPS 

 Depending on you location, you can expect the delivery time may take between 5 to 30 business days

  ( first class -priority- express )

 

 Within the US small fee for shipping / handling will be added by check out.

 If you order more then one item and the shipping charge is less, a refund will be sent with your order. 

 ML Mural Art will make every effort to sent your package in a timely manner, but the USPS  / Carrier  /

 Custom is solely responsible for any delays that maybe experienced. 

 

  For express or over night shipment there will be an increase of postage according the actual postal rates.

  Outside US or custom sizes please contact us for shipping rates - please allow 2 - 4 weeks for delivery.

 

  All paintings are priced as UNFRAMED artwork - by ordering please indicate your choice of background / style - 

  "White - Black - Antiqued or Custom " painted on canvas board, canvas, rawhide or wooden plaques.

 

  Return policies 

  We want every Ml Mural Art - Heraldry Art  customer to be delighted with their purchase. We are confident that

 you will be happy with your purchase , but in the event that you are not, contact us within 7 days of

 receipt of your purchase to arrange for a return. 

 All shipping costs will be the responsibility of the buyer, and are non-refundable.

 We reserve the right to limit or decline a refund or exchange.  Custom orders are not eligible for refunds,

 returns or exchanges. All custom order sales are final.

 

 Please note all our items are individually hand painted by the artist based upon our original painting -

 master copy. Therefore each item may have very slight variations of colors and brushstroke work but will

 be a unique work of art maintaining the integrity of  the original item pictured.

 

COMPLETION OF ARTWORK
 
 We are a husband & wife artist team and all of our work is 100% hand painted.
Every piece of artwork we create is given much attention to detailing and the highest possible quality. We do not commission any other artists to prepare or finish our custom orders,
as we like to keep the quality and integrity of the  paintings to our highest standards
thus assuring premium artwork for you to enjoy.
    
 We thank you and all our clients for the trust and support you given us for our products,
and we are very blessed and appreciative being able to be so productive in what
we love doing most.
 
Due our current workload the completion time for our heraldic paintings and
family trees is between 2 - 6 weeks, depending on size and complexity of the artwork–
towards the CHRISTMAS SEASON the time frame may be extended.
Commissions are taken on a first-come, first-served basis,  
 

HOW TO ORDER YOUR FAMILY TREE - FAMILY CREST PAINTING

 

Step 1 -  Send us your request, your info, your prefered size, style, background color etc.

Step 2 - We will confirm your order and answere any open questions.

Step 3 - When you order your custom painting, we require a deposit of 50% for the artwork/ design                           etc. the balance will be due when artwork is readyb to be shipped.

Step 4 - Approx. 2 weeks after we have reseived all your detailed information we will provide you with 1-2                 sketches after your approval to the design it is ready for the painting.

                The design works includes up to 2 FREE revisions -  for any additional there is a charge of

                30.00 USD per hour.

Step 5 - When the art work is finished we will send you a digital picture via e-mail.for your approval.

Step 6 - After receiving your final payment, the original artwork is usually send our within

               2-4 business days. 

COAT OF ARMS DESIGN 

By redesigning or creating a new CoA or by family crest paintings with elaborate details, like ...

a number of helmets, shield supporters, double crest, royal mantle, shield withe elaborted details etc. -

depending on size and details there will be a small additional design fee.

ORDERING FAMILY TREE

Based upon your genealogical research, we can create a family tree that is as unique and individual as your family.

Your additional data about your family surroundings, portrait paintings, important stages during decades / centuries 

 will personalize and create a unique one of the kind family tree. Every family tree is individually designed, with

 intricate details, personalized to reflect your family's history. Each family tree is 100 % hand painted using the finest

 acrylic paints.The final product is a unique piece of art that will become a cherished family heirloom. 

 Your family tree may incl. First and last name  - birth name of spouse, place and date of birth and death -

 date of marriage, your ancestor  - your descendant,  your home - birthplace,  your family crest or town crest -

occupations  - portrait paintings,  any important feature of your life and family, 

as well enhancements with decorative borders.

Payment and order information 

 

  You can place your order via e-mail or for any questions call us at  (505) 891 7289

  We accept payments with check, also you can use our provided Buy Now buttons,   PayPal  will send 

  your payment to  mlarts57@gmail.com  - or we will send you with our work order a PayPal link were you can

make your payment with your credit card. 

  All online payments are handled trough PAYPAL's secure server.

                     

  We are delighted to hear from you and we are looking forward working with you on a wonderful

  piece of artwork - your personalized family tree or Coat of Arms / family crest

 

ML Mural Art - Heraldry Art

3820 Rolling Meadows Drive, Rio Rancho, 87144 New M